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Good value, minor glitch

I purchased an annual SetMe license recently. The initial setup for unattended access was fairly straightforward, and the cross-platform remote access worked well between my Mac and a client's Windows machine. File transfer was quick. My only small gripe is that the client application download link was a bit hard to spot on the first go. Otherwise, quite satisfied with the value compared to other options I've used.

Solid remote support tool

I purchased a technician seat and the unattended access feature. Ordering was straightforward on their website. I received the confirmation email almost immediately, and activation was simple. The multi-monitor support was great for our client's setup, and file transfer worked seamlessly. My only minor complaint was that the initial setup guide could be a bit more visually appealing; it was a lot of text. Overall, a very capable tool for IT professionals.

Works great for IT stuff

Needed a remote desktop solution for my home office setup. Got SetMe and it's been pretty solid. Used it to access my work PC from my laptop, and the multi-monitor support was handy. The connection was stable, no real complaints. It just felt easy to get going, which is what I wanted.

So easy to use!

Just got SetMe for my team and it's fantastic! The secure connection gateway is super fast and setting up concurrent sessions was a breeze. My team loves the chat for support feature. Will definitely be getting more licenses when we expand! This has made our support so much more efficient!

Good value for annual plan

I was looking for a remote desktop solution that wouldn't break the bank. The annual billing discount for SetMe was a big plus, saved me about 15% compared to paying monthly. The secure connection gateway works as advertised, though I wish they had a more prominent display for the renewal discount when you first sign up.

Good remote support option

I picked up an annual SetMe subscription for my small business, mostly for the remote support software. It works pretty well. Connecting to client machines was usually quick, and the file transfer tool came in handy a few times. It took a day or so for my account to fully activate, which was a bit slow, but once it was going, everything was smooth. Overall, I'm happy with it.

Reliable for ongoing support

I've been using SetMe for a while now, this is my third year with them. I renewed my annual license again last month. It's consistent, which is key for what I do. The unattended access is solid, and the centralized admin console is much better than what I used before. I remember the first time I used them, the initial setup felt a little clunky compared to now, but they've definitely streamlined it. This order was no different from previous ones, everything just worked. I still think the session recording could have more customizable options, but it does what it needs to.

Reliable remote support

I've been using SetMe for a couple of years now, mostly for remote support software. This latest renewal for my technician seat was as smooth as always. It's consistent, which is why I keep coming back. Never had an issue with connections or the admin console. Good stuff.